Exchange and Refund Policy

If there is a damaged item when you open your package, rest assured that we will send you a new one, free of charge. You have 30 days following the purchase.

If after receiving your package you wish to return it, we will refund or exchange the item provided that it is in perfect condition. However, delivery costs will be at your expense. You can also bring it to us directly at the Maïa Institute at 1139 boulevard de la Cité-des-Jeunes, Vaudreuil-Dorion, J7V 0H2, during opening hours.

*Please note that refunds and exchanges do not apply to items sold on sale.

Your satisfaction is our priority! For any exchange or refund request, please send us an email at, write to us on Facebook or Instagram, or call us at 450-424 -4848.



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